Mattress warranties guarantee that the mattress will be free from defects in materials and workmanship for a specified period. Because warranties vary from company to company, carefully review the warranty before purchasing a mattress. At Talsma, we service all mattress warranties whenever possible. If you have a warranty issue with a mattress purchased from Talsma, please reach out, as we are here to help.

Most mattress companies have common exclusions to their warranty; these exclusions can vary, so reading the warranty carefully before purchasing a mattress is important. The following are general exclusions:

• Consumer firmness/comfort preference.
• Normal changes in softness or recovery time of high density foams, including memory foam, due to normal use, temperature, or humidity.
• Normal body impression(s) as indicated by your warranty
• Consumer bed height/weight preference.
• Cover (fabric) and handles.
• Corner guards.
• Bent border/grid wires.
• Burns, cuts or tears.
• Vermin infestations.
• Mattresses or foundations displaying stains or soil that reasonably indicates the presence of potentially dangerous bodily fluids, blood borne pathogens or other substances that could cause injury.
  Mattresses used with an inadequate foundation and/or support system.
• Adjustable foundations (see owner’s manual for details on warranty coverage).
• Merchandise sold “as-is”, “distressed” or “floor model/sample”.
• Transportation, inspection, or removal costs of product

If you have a question regarding a warranty claim, please visit our support hub fill out a service request form: